When a death occurs at home

Following an unexpected death at home, it is advisable to phone the ambulance service. They will attend to verify the death and provide an Extinction of Life Certificate.
If the death has been expected, phone your family doctor (or the palliative care service if the deceased was under their care). The doctor or other suitably qualified medical practitioner will attend to verify the death and provide an Extinction of Life Certificate. If your doctor is unavailable then contact their locum service (the phone number is usually available on the medical clinic’s after hours phone service).

Once an ambulance or the medical practitioner has attended and you have the Extinction of Life Certificate in hand, you may then phone Logan Funerals and we will make arrangements to bring the deceased person into our care.

Logan Funerals will liaise with the deceased’s doctor to obtain a Cause of Death Certificate. Funeral services cannot take place without this Certificate.

When a death occurs in a hospital or nursing home

When a death occurs in a hospital or nursing home, the staff will make the necessary arrangements for a doctor to attend.

If you have provided the nursing home with details for Logan Funerals, they will contact us to arrange for transfer of the deceased into our care.

If the family details are not known to us, we will obtain the information from the facility and be in contact with the next of kin.

When the Coroner is involved

Where death has occurred suddenly as a result of an accident, homicide, suicide or other unexpected circumstance or if the doctor is unsure as to the cause of death, the case will be referred to the State Coroner.

Upon completion of the coronial investigation, Logan Funerals will liaise with the Coroner to make arrangements to bring the deceased person into our care.

When a loved one has died we understand it can be an emotional time. Our team will work closely with you and your family to guide you through the steps which need to be taken to plan the funeral.

Following are the two key areas to manage when arranging a funeral:

1. Administration Details – we will gather the information required to register the death and complete the relevant burial or cremation documentation.
2. Funeral Service – we will consult with you to consider the various options available, ensuring the service is a fitting and memorable tribute to the life of the deceased. At the conclusion of the arrangement, a fully itemised Statement of Funeral Costs will be provided as a record.

Our staff has the experience, expertise and empathy necessary to guide you through this time and help you remember and truly celebrate a life lived, while giving you and your family the time and space you need to grieve.

The funeral service can be held at the church or chapel of your choice. Alternatively, Janai Chapel located at Logan Funerals is comfortably furnished, equipped with multimedia presentation facilities and designed to seat up to 90 people. If desired, refreshments can be provided following your service.